Logmein Rescue Technician Console Download Mac

HELP FILE

  1. Logmein Rescue Technician Console Download Mac
  2. Logmein Rescue Technician Console Download Mac Os
  3. Download Logmein Technician Desktop Console

Install the Rescue Technician Console to your Mac. NOTE: This version of the Rescue Technician Console for Mac is compatible with macOS Catalina (10.15). About LogMeIn Rescue LogMeIn Rescue is used to provide instant remote support to customers and employees. With Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software. LogMeIn Rescue is a web-based solution for attended remote support. Note: This version of the Rescue Technician Console for Mac supports OS X 10.12 (Sierra) and above. Users on OS X 10.11 (El Capitan) should download the Technician Console Desktop App. Install the Rescue Technician Console to your Mac. NOTE: This version of the Rescue Technician Console for Mac is compatible with macOS Catalina (10.15) and above.

Technician Console Desktop App for Windows and Mac

This article gives guidance to Rescue technicians.

Technician Console as a desktop application is available for technicians both on Windows and Mac computers.

The desktop app offers the same set of features as the browser-based version. The only difference is that it runs as a standalone executable, which means it can be launched with a single click – no browser required.

Restrictions and limitations for the Technician Console for Mac

The following Technician Console features are not available on Mac:

  • Technician screen sharing
  • Screen recording with MSVC codec (falls back to MRLE codec)
  • Monitoring the desktop of a technician running the Technician Console for Mac
  • Integrated content portal (ICP)
  • Connect On LAN
Note: Files saved/exported during a session are available at Users/[username]/Library/Application Support/LogMeIn-Rescue/Bottles/logmeinrescue/drive_c/users/crossover/My Documents

How to Install the Desktop App

On Windows

  • Option 1. Click this link to download and install the desktop app
  • Option 2. Log in to your account at the LogMeIn Rescue website and go to the My Account page. Click the link to download the desktop app.

On a Mac

  1. Click this link to download the Technician Console for Mac app.
  2. In the Downloads box, double-click LogMeInRescueTechnicianConsoleMAC.dmg.
  3. Follow instructions to drag the LogMeIn Rescue icon to your Applications folder.

    The application is now installed on your computer.

How to Run the Desktop App

On Windows

Launch the application via the Windows Start button, a desktop shortcut, or any other preferred method. You may be prompted to log in to your Rescue account. Use the same email and password combination you use to log in at the LogMeIn Rescue website.

Tip: Rescue technicians with a Single Sign-On (SSO) ID can also start the Rescue Desktop Technician Console using any supported SSO authentication method.

On a Mac

Launch the application via Launchpad or Finder > Applications. You may be prompted to log in to your Rescue account. Use the same email and password combination you use to log in at the LogMeIn Rescue website.

Tip: Rescue technicians with a Single Sign-On (SSO) ID can also launch the Rescue Desktop Technician Console using any supported SSO authentication method.
Technician

Logmein Rescue Technician Console Download Mac

Remember: Technician Console for Mac will use the language set as the preferred language of the Mac OS X.

How to Set Up One-Click Login to the Desktop App

You can tell Rescue to remember your user name and password when you log in to the desktop app.

Welcome to the Chocolatey Community Package Repository! The packages found in this section of the site are provided, maintained, and moderated by the community.

Moderation

Every version of each package undergoes a rigorous moderation process before it goes live that typically includes:

  • Security, consistency, and quality checking
  • Human moderators who give final review and sign off

More detail at Security and Moderation.

Organizational Use

If you are an organization using Chocolatey, we want your experience to be fully reliable. Due to the nature of this publicly offered repository, reliability cannot be guaranteed. Packages offered here are subject to distribution rights, which means they may need to reach out further to the internet to the official locations to download files at runtime.

Fortunately, distribution rights do not apply for internal use. With any edition of Chocolatey (including the free open source edition), you can host your own packages and cache or internalize existing community packages.

Logmein Rescue Technician Console Download Mac Os

Disclaimer

Download Logmein Technician Desktop Console

Your use of the packages on this site means you understand they are not supported or guaranteed in any way. Learn more...